Great hotel, amazing view of volcano My family and I stayed at Arenal Manoa for 5 nights. The staff was very kind and helpful, overall their costumer service was top notch. The place is really beautiful, lots of plants and animals. Each room has the view... read moreMy family and I stayed at Arenal Manoa for 5 nights. The staff was very kind and helpful, overall their costumer service was top notch. The place is really beautiful, lots of plants and animals. Each room has the view of the volcano and a nice entrance. The room was clean, and had sliding glass doors (beside the entrance) that allows you full view of the volcano and the animals from inside your room. The room had all the amenities we needed. The tap water was drinkable. The hotel provides a shuttle bus for inside their property (you call them and they come right away) if you don't want TO walk. If you want to go to the town they can call you a taxi, which is like 12 dollars. I scheduled all my tours through the hotel and all of them would come to pick us up & bring us back to the hotel. The hotel staff tells you what your need for the tours and they try their best to address any questions/concerns you might have. The swimming pool and hot springs were nice and clean, they have bar service at both of them. The only think that didn't impress me was the food at their restaurant La Saca (their gnocchi and burger were the best things, but that's not tradicional Costa Rican food) The restaurant staff is super nice and helpful thou. I would say go to the town for lunch/dinner.
Other than that I would recommend this hotel. I would go back if I ever visit La Fortuna again. read less

Mama Arenal watches over you A beautiful location with Mama Arenal gracefully looking over the property. Lots of birds, many visit during breakfast, 2 relaxing pools, one hot springs. The staff are some of the most friendly and attentive I have ever experienced . Highly... read moreA beautiful location with Mama Arenal gracefully looking over the property. Lots of birds, many visit during breakfast, 2 relaxing pools, one hot springs. The staff are some of the most friendly and attentive I have ever experienced . Highly recommend. ️ More read less

Best hotel in La Fortuna Everything was really great!:) We had our honeymoon here and they took extra care of us.
We got a door decoration and some extra champagne as well. 🙂 Also at our last day they invited us for a dinner.... read moreEverything was really great!:) We had our honeymoon here and they took extra care of us.
We got a door decoration and some extra champagne as well. 🙂 Also at our last day they invited us for a dinner.
They really gave a memorable holiday for us. Only can recommend them!
The internet is stable and good everywhere in the hotel. Whatever you would like to do it is possible through them. The room was extra clean and they came more times per day. Supe good service. read less

Highly recommend Everything was perfect. Staff is very helpful and will take care of everything during your stay. We rarely had to wait for anything. Rooms are all villas and spacious. My only recommendation is to have more space on room for... read moreEverything was perfect. Staff is very helpful and will take care of everything during your stay. We rarely had to wait for anything. Rooms are all villas and spacious. My only recommendation is to have more space on room for clothes. Although I couldn’t t call hotel from the US they were very responsive on email and planned all of our excursions. Hotel is close to la fortuna and restaurants in town were great. read less

Great service stunning views We arrived late and tired due to flight delays and reception was closed and dark with only the security guards to check us in. We have little Spanish and they no English but they couldn’t have been more patient or... read moreWe arrived late and tired due to flight delays and reception was closed and dark with only the security guards to check us in. We have little Spanish and they no English but they couldn’t have been more patient or helpful in getting us checked in and delivered to our room.
This patient and kind service set the standard for everyone we dealt with during our stay and the issues we did have were quickly and pleasantly solved by the staff.
The lack of car concerned us when we arrived - our suite seemed ages away from reception! This was an untrue perception however caused by the dark and our tiredness. The hotel offers a shuttle service around the estate, it was also actually quite a short (5-10 minute) walk to reception and taxis to/from La Fortuna we’re $10-12 with only a little waiting time.
We had some minor gripes: our room toilet handle broke on first use, we couldn’t get the safe to work 6 digit code not 4 as shown) and as another reviewer mentioned you have to keep your bathroom door shut if you don’t want to hear your neighbours. Plus we felt that the breakfast could have been better - no toaster, small choices of preserves, 2 pastries wrapped to a plate by cling film did not make the most welcoming impact.
Having said that the location/layout was excellent, the pool and it’s views of the volcano were great and our room was large, clean and had even more great views of the volcano. read less

Toujours plaisant Un cadre exceptionnel, vous avez un volcan dans votre jardin !
Personnel attentionné,chambres spacieuses., vue de restaurant très agréable
Mention spéciale pour le spa , un massage inoubliable, je vous recommande vivement !!!
A bientôt

Arenal Manoa Excelente opción para hospedarse en la zona del volcán Arenal. Muy buena atención y servicio. Buena comida. Alberca de aguas termales. Rodeado de naturaleza. Pues ver una gran variedad de pájaros sin salir del hotel.

Aniversario de bodas. El pasado fin de semana mi esposa y yo estuvimos celebrando nuestro décimo aniversario de matrimonio, la experiencia y el trato fueron más que agradables.
Si bien solo había solicitado decoración especial en la habitación para un día, tuvieron el detalle... read moreEl pasado fin de semana mi esposa y yo estuvimos celebrando nuestro décimo aniversario de matrimonio, la experiencia y el trato fueron más que agradables.
Si bien solo había solicitado decoración especial en la habitación para un día, tuvieron el detalle de ofrecerla las dos noches.
Impecable el aseo y orden de las habitaciones e instalaciones, la alimentación estuvo genial también. read less

Great Location, Great View We spent two nights at the Arenal Manoa, checking in late the first night and checking out at 11:00 the third day. This was not enough time to enjoy this resort! We thought we would take more advantage... read moreWe spent two nights at the Arenal Manoa, checking in late the first night and checking out at 11:00 the third day. This was not enough time to enjoy this resort! We thought we would take more advantage of the hot springs and the pool, but unfortunately ran out of time. We did have two dinners at the restaurant and two breakfasts. The food was excellent and the dining room very nice.

The placement of the rooms is well thought out and makes you feel more like you are in your own home and yard than in a hotel. We enjoyed the patio and the view of the volcano. The only negative would be the wall between the hotel rooms. It was extremely thin. While in the bathroom we could hear our next door neighbors conversations. Just be aware and close your bathroom door when in the bedroom. The room itself was nice and had room to move around. The air conditioning worked well and was easy to adjust. The rooms come with a small refrigerator and coffee maker, though with wonderful Costa Rican coffee, going to the restaurant for coffee was convenient and luxurious.

This hotel is a great one for families looking to enjoy nature and the views! read less