Perfect place to stay in Arenal This place lived up to all the great reviews. The view of the volcano from the rooms is amazing. The pool is great and I loved the dining/seating area by the pool. The breakfast had lots of good options. I... read moreThis place lived up to all the great reviews. The view of the volcano from the rooms is amazing. The pool is great and I loved the dining/seating area by the pool. The breakfast had lots of good options. I wish the lunch/dinner prices were a little less. The A/C in the rooms worked perfectly. The only thing that would improve my rating is if they could work on improving the Wifi. We had a lot of trouble staying connected. I would definitely stay here again. read less

10/10 This hotel was EVERYTHING. Absolutely amazing. The rooms, lobby, and facilities were all very clean. The free breakfast was delicious and always came with an excellent view of the volcano. The staff was so attentive and helpful and truly made... read moreThis hotel was EVERYTHING. Absolutely amazing. The rooms, lobby, and facilities were all very clean. The free breakfast was delicious and always came with an excellent view of the volcano. The staff was so attentive and helpful and truly made me and my group feel special. Rolsbin and Jose at the front desk were always so pleasant and informative. Eduardo and Esteban drove us around the property on the shuttles and always were punctual and polite. Hilda and Luis were the best bartenders and went above and beyond for us. Our housekeepers Maria and Gabriella were excellent as well. We arranged transportation with the hotel to and from the airport, which was a simple and organized process. We are extremely pleased with this resort and I definitely recommend it to anyone that is thinking about staying here!!! read less

Great Place The hotel is just as pictured. We had the fortune to have a window facing the volcano. We had birds outside our patio. We got a welcome dessert. Discount for spa (VIP costumer expedia) The pool and restaurant... read moreThe hotel is just as pictured. We had the fortune to have a window facing the volcano. We had birds outside our patio. We got a welcome dessert. Discount for spa (VIP costumer expedia) The pool and restaurant close to our room. Breakfast delicious (all you can eat included) Staff amazing!!!! It is close to all the attractions of the region. We had a car so pretty easy to move around instead of waiting for transportation which is always avaliable read less

Lovely grounds, quiet and comfy rooms We spent 2 nights on this property. The staff is excellent! Property is very large, shuttles are offered and wait times are short. The grounds are so well done. Lots of incredible plants and flowers. ... read moreWe spent 2 nights on this property. The staff is excellent! Property is very large, shuttles are offered and wait times are short. The grounds are so well done. Lots of incredible plants and flowers. Rooms feel private and secluded. Complimentary breakfast was much appreciated, and selection is very good. 2 pools. 1 is hot springs fed. We soaked here after a long hike at Rio Celeste and it helped. The second is near the restaurant. The oven baked pizza here is delicious. We also found a partially hidden grotto pool with warm water and we had it to ourselves. Wonderful addition. When time to check out I called for shuttle and when we arrived at front desk they had all of our charges laid out and ready. That is great service! read less

Great place and staff is friendly We had a great time in this place. The staff was super friendly and accommodating. The room was clean and comfortable. Some room has parking next to them and some you have to park in the street (private street). The... read moreWe had a great time in this place. The staff was super friendly and accommodating. The room was clean and comfortable. Some room has parking next to them and some you have to park in the street (private street). The pool and termales are clean and well staffed, with plenty of towels and cabanas or tables with pool umbrellas. This place is a few minutes away from all major attractions. I highly recommend this place and will definitely book again on our next visit. More read less

Stunning views and spacious rooms Lovely hotel, spacious rooms and beautiful setting. The staff were very friendly and attentive and the daily towel animals were fun. Pools were good and the breakfast was very substantial. Could have done with more staff on the pool bars.... read moreLovely hotel, spacious rooms and beautiful setting. The staff were very friendly and attentive and the daily towel animals were fun. Pools were good and the breakfast was very substantial. Could have done with more staff on the pool bars. Felt quite American. read less

Hotel de muy buen nivel con algunos detalles a mejorar El hotel es muy bonito, creo yo bien ubicado justo afuera del pueblo. Todas las instalaciones en muy buen estado y la piscina de aguas termales la verdad es muy buena. En cuanto a la comida el desayuno muy bueno,... read moreEl hotel es muy bonito, creo yo bien ubicado justo afuera del pueblo. Todas las instalaciones en muy buen estado y la piscina de aguas termales la verdad es muy buena. En cuanto a la comida el desayuno muy bueno, pero la comida del restaurante no tanto, es un poco cara, lo que es de esperar en un hotel, pero no necesariamente tan rica. La ensalada cesar que pedí fue la peor que he tenido en mi vida y vi otros platos para el olvido. El menú kids de pasta es minusculo, mejor pidan los fingers.También una noche nos tuvieron esperando como una hora para servirnos porque estaban sobre cargados (noche de lluvia y todos se habian quedado en el hotel), pero nos debieron avisar de los tiempos de espera. read less

Great Place The hotel is just as pictured. We had the fortune to have a window facing the volcano. We had birds outside our patio. We got a welcome dessert. Discount for spa (VIP costumer
expedia) The pool and restaurant... read moreThe hotel is just as pictured. We had the fortune to have a window facing the volcano. We had birds outside our patio. We got a welcome dessert. Discount for spa (VIP costumer
expedia) The pool and restaurant close to our room. Breakfast delicious (all you can eat included) Staff amazing!!!! It is close to all the attractions of the region. We had a car so pretty easy to move around instead of waiting for transportation which is always avaliable read less

What a view!! What an amazing stay! Excellent hospitality and service. The rooms were well appointed and clean. Breakfast daily was plentiful with an array of fresh fruit. The restaurant has a full view of the volcano.. Hope... read moreWhat an amazing stay! Excellent hospitality and service. The rooms were well appointed and clean. Breakfast daily was plentiful with an array of fresh fruit. The restaurant has a full view of the volcano.. Hope to visit again soon. Pura Vida! read less