Arenal Manoa Logo

SUSTAINABILITY POLICIES

Arenal Manoa Hotel is a sustainable business in the hotel and services industry. The business located in San Carlos, Alajuela, aims at reaching productive management within sustainable, sociocultural and economic guidelines. We know that by protecting the environment without damaging it as well as by providing customer satisfaction, we can not only contribute to sustainable development but also reach CST (Certification for Sustainable Tourism) standards and establish sustainability guidelines. In this way, we can define policies to help the company work in accordance with environmental, sociocultural and quality principles. 

  • Know and meet the needs and requirements of our customers by paying attention to detail, committing to excellence and offering warmth during their stay.
  • Understand that the main task of our policy is to reduce the impact created by the use of materials, water and energy and the production of waste while working on our daily activities or providing hotel services.
  • Involve the community in the hotel’s environmental mitigation and awareness projects and support other groups to promote cultural enhancements in the area. 

Arenal Manoa Hotel Sustainability Policies

As part of our commitment to environmental policy, we aim at achieving the following objectives:

  1. Identify daily tasks in the hotel that can have a negative impact in the environment to modify and control them by reducing their negative effects as much as possible. 
  2. Think of environmental protection as one of the main factors to take into consideration when implementing a new activity or service in the hotel.
  3. Involve the hotel staff in environmentally friendly practices to create awareness among them and promote a daily operation that does not have a negative impact in the hotel’s natural, sociocultural and economic environment.

Arenal Manoa Hotel Environmental Committee 

CST Logo

Arenal Manoa Resort Hotel & Hot Springs is committed to mitigating the impact of our operations in the natural environment that surrounds us and which our guests come to relax and play in. We are part of the Sustainable Tourism Program, developed by the Costa Rican Tourism Board.

This rigorous set of standards which we are evaluated on yearly, include the reduction in consumption and waste of materials, water and energy, as well as proper disposal of materials, including recycling. We not only continuously train our staff, but we involve our local community in areas of education and environmental awareness. We are proud to provide jobs for the community, and not only employ locals, but also use regional providers whenever possible. 


During your stay, you can assist by:
  • Conserving Water
  • Reusing Towels
  • Disposing of waste in appropriate receptacles

Ask our front desk about any community outreach activities you may be involved in, and as always, your comments and suggestions are always welcome

La Fortuna Electric Route

providing charging stations for electric cars

We are proud to be a part of the La Fortuna Electric Route!

The La Fortuna Electric Route is a support network pioneered by Arenal Manoa along with 14 other companies so that people who use electric vehicles can reach La Fortuna from different parts of the country, and can charge them at charging points located within the tourist infrastructure of the area.

The objective is to promote fossil free transportation thus supporting the national decarbonization plan. The property features 23 charging stations for electric vehicles, 120V, with sockets apt for outdoor and covered use, as per guidelines. Schedule for charge is 24/7 and is free of charge (pun not intended).